Return Policy
Return & Refund Policy
Last updated: April 25, 2026
Thank you for shopping with Hushies Boutique. We want you to love every item you receive. If something isn’t right, we’re here to help. Please review our return and refund guidelines below.
↩️ 1. Return Eligibility
We accept returns within 30 days of delivery for items that meet the following conditions:
- Unused and unwashed
- In original packaging
- In the same condition as received
Items that do not meet these conditions may not be eligible for a refund or exchange.
📦 2. How to Start a Return
To begin a return, please email us at:
Email: info@hushiesboutique.com
Include the following:
- Your order number
- The email used at checkout
- A brief description of the issue
🔄 3. Exchanges
We offer exchanges for size or color changes if the item is in stock. If the item is unavailable, we can issue store credit or a refund.
❗ 4. Non‑Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Final sale items
- Gift cards
- Items marked as non‑returnable
💰 5. Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds are processed to your original payment method.
Please allow 3–7 business days for the refund to appear on your statement.
🚚 6. Return Shipping Costs
Free return shipping costs unless the item arrived damaged or incorrect.
📸 7. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours with photos of the issue. We will replace the item at no cost.
🏠 8. Wrong Address Disclaimer
If an incorrect address was entered at checkout and the order has already shipped, we cannot change the address. Returned packages due to address errors may require a reshipping fee.
❓ 9. Need Help?
Our customer support team is here to assist you.
Email: info@hushiesboutique.com
Online Customer Service Hours:
Monday – Sunday: 8:30 AM – 10:30 PM