At Hushies, your experience matters. If you have questions about sizing, order status, returns, or product care, contacting us is simple — we’re here to help parents and caregivers find the perfect baby and toddler clothing with confidence and ease.
Customer service & support
Our dedicated support team responds promptly to inquiries related to orders, shipping, and product recommendations. To contact Hushies, choose the method that works best for you and include your order number when applicable to speed up assistance.
How to contact Hushies
- Contact form: Use the contact form on our site for general questions and feedback.
- Email: Send details about your order or product question — include photos when possible to help us resolve issues faster.
- Phone or live chat: For urgent order support or sizing help, use the phone or chat option listed in the site header or footer.
What to include when you contact us
- Order number and date
- Product name or SKU
- A short description of the issue or question
- Photos for returns or quality concerns
Order assistance, returns & shipping information
We aim to reply within 24 hours on business days. If you need help tracking a shipment, arranging a return under our 30-day policy, or clarifying promotions and discounts, contacting our support team early ensures a faster resolution. We can also provide sizing guidance and styling tips to help you choose the right outfit for every occasion.
Benefits of reaching out
- Fast, friendly support from a team familiar with baby and toddler apparel
- Personalized size and product recommendations
- Assistance with returns, exchanges, and order tracking
- Insights into current promotions and recommended outfit pairings
Frequently asked questions
How long does it take to get a reply when I contact Hushies?
We typically respond within 24 hours on business days. During high-volume sale periods, responses may take slightly longer — we appreciate your patience.
What information should I provide about my order?
Provide your order number, the item name, and any photos if you’re reporting a product issue. This helps our team diagnose and resolve the matter faster.
Can I contact Hushies for sizing advice?
Yes — our team offers sizing guidance for newborns to toddler sizes and can suggest alternatives or complementary pieces from our collections.
Ready to get help? Use the contact form on this page, email our support, or tap the chat/phone option in the site header. We look forward to assisting you and making your Hushies experience exceptional.
Questions? Send us an email
Contact infomation
- 75 9th Ave, New York, NY 10011-7006
- +1234567890
- info@yourstore.com
Opening hours
Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm
FREQUENTLY ASKED QUESTIONS
All our products come with a hologram sticker and a unique serial number as proof of authenticity. Beware of imitation goods sold on popular shopping sites. If it seems too good to be true, it usually is.
Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information on how to initiate a return or exchange.
Yes, we offer international shipping. However, please note that shipping fees and delivery times may vary depending on the destination. We recommend checking our shipping information or contacting our customer support for more details.
You can reach our customer support team by phone at (+1) 9876543214 or by email at info@yourstore.com. We are available to assist you with any questions or concerns you may have.
All Eurus Kids wooden toy products are painstakingly hand-crafted, assembled, and painted with child-friendly non-toxic paints. Naturally, some slight unevenness and roughness can be expected. It is what makes each wooden toy piece unique.