FAQs

Welcome to our Frequently Asked Questions (FAQs) section! Here, we've gathered some of the most common queries to help you with both business and personal inquiries.

What is the return policy?

We want you to be satisfied with your purchase! You have 30 days from the date of your purchase to return your product. Please note that refunds will only be processed once we receive the item back at our facility. To be eligible for a refund, all products must be in their original packaging and must have all tags attached. If you receive a defective item, please reach out to our support team for assistance.

Do you offer international shipping?

Currently, we only offer shipping within the United States. We are constantly evaluating our shipping options to possibly expand in the future.

What is your shipping fee?

We offer free shipping on all orders, so you can shop stress-free!

What should I do if my items arrive defective or I didn't receive my items?

If your items arrive damaged or if you did not receive your order, please contact our support team for help. We're here to ensure that you receive what you ordered.

What are your processing and shipping times?

We strive to get your order processed quickly! Processing takes about 1-2 days, and shipping also takes around 1-2 days. In total, you can expect delivery within 5-7 business days.

Can I cancel my order?

You can cancel your order within 4 hours of placing it. Please be prompt so we can assist you efficiently.

Where is the inventory being shipped from?

Our inventory is carefully managed in-house, meaning we handle all shipping directly to ensure quality and efficiency.

Where do I enter my discount code?

You can easily apply your discount code during the checkout process on the payment page. Remember, only one discount code can be used per order.

If you have any other questions not covered here, please don't hesitate to get in touch. We're happy to help!